Position Summary
Position Summary:
Technical support to the customers on all application/engineering issues, work closely with the sales team to penetrate the spanets and explore new applications for Chomerics products, develops necessary tools and training material, conducts training seminars, and assists in application engineering of Chomerics when required.
Scope/Supervision and Interaction:
Reports to Application Engineering Manager and works with Sales Managers, Distributors, Customers and Operational teams, to promote the sales of Chomerics products.
Responsibilities
Job Responsibility:
Provides application engineering support for Thermal Interface and EMI Shielding products.
Provides off-site or on-site technical assistance to customers.
Coordinates activities with Inside Sales Rep’s, Field Sales, operation team and planning in term of understanding product specifications, customer’s application and technical requirements.
Support the Inside Sales on customers incoming technical and applications inquires (via email/phone).
Performs and manages Applications related projects for key customers to support the business growth
Work with Sales Managers, potential customers and R&D engineers on New Product Development, assist in communicating with customer, collecting feedback and solving any potential application issues
Develops and implements annual SOP’s (Standards of Performance).
Qualifications
Qualifications:
Bachelor’s degree in science or engineering. Advanced degree is preferred.
5+ years’ engineering experience
Mechanical (structural) or Electrical design experience in electronic, telecommunication, automotive and difference industries
EMI and Thermal material application experience
Experience in dispensing system of Thermal Gel and Form-In-Place gasket and its operation is added advantage.
Project Management skills and experience with Project Management tools like SAP, IMS, Microsoft Office
Hands on Experience & knowledge in plastic injection molding, diecasting, CNC machining, and rapid prototyping technologies
Have understanding about Product Development Cycle and Process from conceptual to mass production
Proficient in operating Engineering CAD software like Auto CAD, Pro-E/CREO, SolidWorks, CATIA.
Must demonstrate effective organizational and verbal/written English communication skills
PC Proficient (MS Word, Excel, preferred)