Position Summary:
Paisly’s Manager of Hotel Contracting & Partner Inventory is a strategic, analytical, and results-oriented leader who is passionate about expanding our lodging and hotel offerings to deliver value to our customers. This individual will manage the performance of Paisly’s existing hotel product portfolio while also playing a critical role in sourcing new inventory and negotiating favorable contracts and commercial terms. Strong negotiation skills are essential to secure competitive rates, ensure alignment with service level expectations, and build long-term, mutually beneficial partnerships. This role is instrumental in maintaining a robust and diverse inventory of lodging options that align with the evolving needs of our customers, ensuring availability of the right properties at the right time. As part of the Commercial team, the Manager of Hotel Contracting & Partner Inventory will collaborate closely with colleagues across Technology, Marketing, Operations, and Finance to develop and execute strategies which support sustainable growth and an outstanding customer experience.
Essential Responsibilities:
- Develop and execute Paisly’s lodging product strategy, including supply acquisition, contract management, product mix, and partner performance.
- Manage and develop a team of hotel contracting managers, providing direction, support, and performance management to ensure successful execution of partner acquisition and relationship strategies.
- Grow Paisly’s direct partnerships with international and domestic lodging / hotel brands.
- Manage lodging partnership strategy - including defining and negotiating commercial contract terms and service level agreements for existing and newly-identified business partners.
- Analyze business partner and destination performance trends on an ongoing basis.
- Establish priorities for direct hotel supply management (i.e., optimization of pricing and inventory availability).
- Contribute to the development and coordination of marketing campaign plans to ensure that offerings consistently reflect customer demand trends, destination dynamics, and property priorities.
- Collaborate on merchandising strategy of lodging on the Paisly website and other distribution channels.
- Lead team that maintains relationships with our top lodging partners (responsible for contracting, negotiating, price monitoring, exclusive benefit roll-outs, etc.).
- Analyze industry trends and identify market opportunities to bring unique travel experiences to life for our current and future customers.
- Monitor competitive industry landscape and customer experience / product trends and determine implications to Paisly product design, portfolio strategy and business development.
- Provide leadership, guidance and development to the Hotel Contracting & Partner Inventory team.
- Provides necessary support to stakeholders across the Paisly organization.
- Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.
- Other complex projects and duties as assigned.