- Manage overall shop performance to meet operational and financial KPIs, ensuring labor efficiency, productivity, and profitability align with department and company goals.
- Oversee all scheduled and unscheduled maintenance activities to ensure airworthiness and reliability of the aircraft fleet.
- Monitor and maintain maintenance forecasting and scheduling systems.
- Perform root cause analysis and technical evaluations of discrepancies and recommend corrective actions.
- Ensure that all maintenance is carried out in compliance with FAA regulations, manufacturer guidelines, and company procedures.
- Personally perform hands-on maintenance when required to support operations.
Team Leadership & Shop Management
- Supervise, mentor, and oversee tasks assigned to maintenance technicians based on skill levels and certifications.
- Ensure proper staffing, training, and development of the maintenance department.
- Enforce safety standards, company policies, and FAA regulations.
- Address performance issues and handle personnel matters, including discipline and termination when necessary.
- Promote a culture of accountability, quality workmanship, and continuous improvement.
- Manage and monitor the hangar and ramp operations, ensuring all tools, equipment, and materials are maintained and available.
- Ensure parts number accuracy, coordinating with procurement as needed to ensure readiness.
Regulatory Compliance & Documentation
- Maintain and update technical documentation including service manuals, airworthiness directives (ADs), technical bulletins, and aircraft specifications.
- Ensure all logbooks, 337s, and FAA-required documentation are completed accurately and on time.
- Act as liaison with the FAA, responsible for maintaining the company’s maintenance certificates and handling FAA correspondence.
- Ensure quality control standards are met throughout all inspection, repair, and return-to-service processes.
Strategic & Cross-Functional Collaboration
- Work with senior leadership to develop and execute departmental strategies and budgets aligned with company goals.
- Coordinate with the Flight Operations Manager to ensure maintenance schedules align with aircraft availability and flight operations under Part 91 and Part 141.
- Support fleet planning, improvement initiatives, and customer service excellence.