Field Support Technician 3

Job Description:

Location: Charleston, South Carolina.

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; its a passion. Theres the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 Worlds Best Companies list (59 on the full list). Join our team and become part of the group thats making amazing things happen on the ground and in the skies. Together, well proudly step back and say, “We did that”.

Work with Customers Operations team to support daily systems operations and trouble shoot issues. Support the repair of Safran Cabin interior parts. Serve as a technical liaison to the customer and facilitate the incoming goods receipt process, mitigating any cosmetic defects to expedite the process. Engage with Safran Cabin Team Members to effectively support the delivery of assemblies. This role will be based at the customers site.
Level 3 (all level 1 & 2 responsibilities, plus these additional duties):
•tLead investigations and interface with Engineering/Quality teams at Home Base
•tReporting in the system - Presentation to Home Base / Customer as needed
•tInterface with the Customer - Communication, reporting, sharing visibility
•tCoaching of Level 1 & 2 operators in the team
•tBack-up to Supervisor on ad hoc basis
•tIn the absence of a Lead Hand / Product Support Representative the individual will perform many of the tasks of the Lead hand / OEM On-Site Product Support Representative in a seamless fashion.

The expected salary range for this position is between $24.14/hr - $37.93/hr USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.

Job Requirements:

At Safran Cabin, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment.

Across all team members, we are looking for the following attributes:
•\tTeam oriented
•\tProcess focused
•\tOpen & honest communication
•\tQuality minded
•\tAbility to persevere and honor commitments
•\tRecognizes success
•\tExecutes with urgency
•\tCreates solutions
•\tCustomer focused in everything we do

Level 3
Education: High school diploma or equivalent. Trade school preferred
Experience: Level 2 + Sufficient experience on FAL for total autonomy
Computer Skills: Basic Computer Skills
Other Skills:
•\tAble to perform all technical FAL work in full autonomy
•\tTransverse management skills
•\tMust have thorough experience and knowledge to operate machinery and & various pneumatic and hand tools
•\tAble to lead troubleshooting investigations based on extended experience
•\tAble to lead troubleshooting investigations based on extended experience
•\tMakes decisions based on factual evidences, defined priorities, risk assessment
•\tAbility to read and write English at a comprehensive level necessary for successful job performance
•\tGood hand / eye coordination is a must
•\tAbility to coach/train junior staff on processes and procedures

Description: Senior-level position with job field.

1.\tSome travel may be required.
2.\tIrregular or extended hours may be requested.
3.\tA transfer or move to another facility may be required.

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.

Job Ident #: 165925

Company Details

Safran

2, Boulevard du General Martial Valin
Paris, Ile-De-France France, International 75724 International
www.safran-group.com

Safran is a world leader in security. The company employs more than 8,600 people in 55 countries and in 2014 generated sales of more than 1.5 billion euros. Morpho's unique expertise lies in its ability to provide security solutions for the following...

Benefits:
TBD

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

Garden Grove, California, United States

Type

Permanent

Company Details

Safran

2, Boulevard du General Martial Valin
Paris, Ile-De-France France, International 75724 International
www.safran-group.com