Technical Service Representative

Job Description:

SUMMARY OF JOB PURPOSE

Technically assess the reason for return of engines, modules, FCU/HMUs, or isolated parts to Safran Helicopter Engines USA to develop a comprehensive Workscope document describing the series of operations to be performed in accordance with the Safran Helicopter Engines Technical Documentation.
To provide technical assistance as required to both Customer Service personnel and MRO technicians to ensure an understanding of the operations and/or instructions to be performed within the Workscope for returning an engine, module, FCU/HMU, or isolated part back into service as per Repair / Overhaul requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•tComplete technical familiarity and experience with Arriel or Arrius modules, engines, helicoper isolated components and/or FCUs/HMUs.
•tAbility to revise / perform a logbook review in order to validate/update the counters of time for tracked components and to perform a general review of the various logbook sections for identifying additional maintenance interventions since the last repair or overhaul activity.
•tAbility to create a Workscope with the identification of the necessary operations and special instructions to be performed based on the number of hours, cycles, life-limited parts, delivery configuration, and/or reason for return of an engine, module, FCU/HMU, or isolated part.
•tAssist Customer Service as required to review with the customer the workscope generated with regards to the reason for return of an asset, and to propose alternative solutions in accordance with Safran Helicopter Engines technical documentation.
•tMaintain oversight of assets on a day-to-day basis from arrival through final inspection.
•tAssist Technical Support Engineers in analyzing data concerning induction tests or from arrival inspection for providing options to the customer through the Customer Support Department, or for creating a sequence of operations or special instructions within the Workscope documentation.

Job Requirements:

REQUIRED COMPETENCIES – EDUCATION / KNOWLEDGE / SKILLS AND ABILITIES

•\t5 years of Turbine Engine experience.
•\tAirframe & Power plant certificate from a college or technical school preferred.
•\t3 years of detailed part inspection experience with the ability to demonstrate good knowledge of current repair manual criteria related to part inspection preferred.
•\tIntermediate Level – Microsoft Office; Outlook, Word, Excel, plus significant knowledge and experience of SAP.
•\tMechanical / Technical / Interpersonal skills must be adapted to the unique requirements of the organization.

Job Ident #: 165509

Company Details

Safran

2, Boulevard du General Martial Valin
Paris, Ile-De-France France, International 75724 International
www.safran-group.com

Safran is a world leader in security. The company employs more than 8,600 people in 55 countries and in 2014 generated sales of more than 1.5 billion euros. Morpho's unique expertise lies in its ability to provide security solutions for the following...

Benefits:
TBD

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Job Info

Location

Grand Prairie, Texas, United States

Type

Permanent

Company Details

Safran

2, Boulevard du General Martial Valin
Paris, Ile-De-France France, International 75724 International
www.safran-group.com